The warranty for e-bikes is outlined below. If a non-human damage issue occurs within the warranty period, we will provide replacement parts free of charge.
After the warranty period, customers will be responsible for the cost of replacement parts and shipping fees. All e-bikes we sell are brand new and come equipped with original factory parts.
To help customers resolve accessory-related issues quickly, separately purchased accessories are sold at cost price. Therefore, except for Dead on Arrival (DOA) cases, these accessories are not covered under warranty.
Important Note: Second-hand e-bikes and modified e-bikes are excluded from warranty coverage.
Warranty Coverage:
